Career
Education
Case studies
Contact
Grace ElizaAnderson
Digital Product expert | MBA | Remote, USA
I'm a digital product expert with an MBA and twelve years of UX chops. I challenge assumptions to discover underlying problems and redirect what ships. My work transforms once-rattling systems into solutions humming with efficiency.
Career
TruStage
2022 - present
Madison, WI (Remote)
Senior UX Specialist
Mapped eligibility dependencies for a digital storefront before a screen was designed, lead modernization effort for a 20-year-old quoting platform, built a feedback loop that moved a five-person team into Figma comments, and used Figma Make to get prototypes in front of users on schedule.
Amazon
2021 - 2022
Seattle, WA (Remote)
UX Consultant
I built experiences that helped under-supported third-party sellers. Ran four research studies with 25 interviews across the US, Canada, UK, and Europe, led design for the VP-level “list once, sell globally” initiative, redesigned help navigation across 4,000+ articles, and rolled out a UX writing standard operating procedure for 35 designers, PMs, and engineers.
Freelance
2019 - 2021
Bellingham, WA (Remote)
UX & UI Consultant
Brivity
2017 - 2019
Bellingham, WA
Project Manager & UX Designer
I designed 20+ features that thousands of real estate agents relied on to run their business. As Project Manager, owned the backlog and roadmap, wrote requirements and dev stories, and set up the engineering, product, and design triad. Mentored junior designers who went on to become seniors and managers.
Education
Western Washington University
Bellingham, WA
Master of Business Administration, 2026
Bachelor of Design, 2014
Case studies
TruStage | 2026
Insurance Agent & Underwriter Software
One user session surfaced a mismatch between a user mental model and the backend logic. Brought the reframe to a cross-functional room and redirected the build before a developer scored a story point.
Read the case study →
Amazon | 2021
Third-party Seller Central Help Articles
The team was solving the wrong problem. After direct interviews with users, the solution changed, and 400,000+ sellers got a help navigation that actually worked.
Read the case study →
Brivity | 2019
Real Estate Agent Commission Calculator
Defined requirements for a commission tool flexible enough to support any payment structure. That’s any real estate brokerage, team, or individual. Worked on business requirements, feasibility, design, and dev stories.
Read the case study →
Work together
grace.anderson@ganderful.com
Career
Education
Case studies
Grace ElizaAnderson
Digital Product expert | MBA | Remote, USA
I'm a digital product expert with an MBA and twelve years of UX chops. I challenge assumptions to discover underlying problems and redirect what ships. My work transforms once-rattling systems into solutions humming with efficiency.
Career
TruStage
2022 - present
Madison, WI (Remote)
Senior UX Specialist
Mapped eligibility dependencies for a digital storefront before a screen was designed, lead modernization effort for a 20-year-old quoting platform, built a feedback loop that moved a five-person team into Figma comments, and used Figma Make to get prototypes in front of users on schedule.
Amazon
2021 - 2022
Seattle, WA (Remote)
UX Consultant
I built experiences that helped under-supported third-party sellers. Ran four research studies with 25 interviews across the US, Canada, UK, and Europe, led design for the VP-level “list once, sell globally” initiative, redesigned help navigation across 4,000+ articles, and rolled out a UX writing standard operating procedure for 35 designers, PMs, and engineers.
Freelance
2019 - 2021
Bellingham, WA (Remote)
UX & UI Consultant
Brivity
2017 - 2019
Bellingham, WA
Project Manager & UX Designer
I designed 20+ features that thousands of real estate agents relied on to run their business. As Project Manager, owned the backlog and roadmap, wrote requirements and dev stories, and set up the engineering, product, and design triad. Mentored junior designers who went on to become seniors and managers.
Education
Western Washington University
Bellingham, WA
Master of Business Administration, 2026
Bachelor of Design, 2014
Case studies
TruStage | 2026
Insurance Agent & Underwriter Software
One user session surfaced a mismatch between a user mental model and the backend logic. Brought the reframe to a cross-functional room and redirected the build before a developer scored a story point.
Read the case study →
Amazon | 2021
Third-party Seller Central Help Articles
The team was solving the wrong problem. After direct interviews with users, the solution changed, and 400,000+ sellers got a help navigation that actually worked.
Read the case study →
Brivity | 2019
Real Estate Agent Commission Calculator
Defined requirements for a commission tool flexible enough to support any payment structure. That’s any real estate brokerage, team, or individual. Worked on business requirements, feasibility, design, and dev stories.
Read the case study →
Work together
grace.anderson@ganderful.com
Career
Education
Case studies
Grace ElizaAnderson
Digital Product expert | MBA | Remote, USA
I'm a digital product expert with an MBA and twelve years of UX chops. I challenge assumptions to discover underlying problems and redirect what ships. My work transforms once-rattling systems into solutions humming with efficiency.
Career
TruStage
2022 - present
Madison, WI (Remote)
Senior UX Specialist
Mapped eligibility dependencies for a digital storefront before a screen was designed, lead modernization effort for a 20-year-old quoting platform, built a feedback loop that moved a five-person team into Figma comments, and used Figma Make to get prototypes in front of users on schedule.
Amazon
2021 - 2022
Seattle, WA (Remote)
UX Consultant
I built experiences that helped under-supported third-party sellers. Ran four research studies with 25 interviews across the US, Canada, UK, and Europe, led design for the VP-level “list once, sell globally” initiative, redesigned help navigation across 4,000+ articles, and rolled out a UX writing standard operating procedure for 35 designers, PMs, and engineers.
Freelance
2019 - 2021
Bellingham, WA (Remote)
UX & UI Consultant
Brivity
2017 - 2019
Bellingham, WA
Project Manager & UX Designer
I designed 20+ features that thousands of real estate agents relied on to run their business. As Project Manager, owned the backlog and roadmap, wrote requirements and dev stories, and set up the engineering, product, and design triad. Mentored junior designers who went on to become seniors and managers.
Education
Western Washington University
Bellingham, WA
Master of Business Administration, 2026
Bachelor of Design, 2014
Case studies
TruStage | 2026
Insurance Agent & Underwriter Software
One user session surfaced a mismatch between a user mental model and the backend logic. Brought the reframe to a cross-functional room and redirected the build before a developer scored a story point.
Read the case study →
Amazon | 2021
Third-party Seller Central Help Articles
The team was solving the wrong problem. After direct interviews with users, the solution changed, and 400,000+ sellers got a help navigation that actually worked.
Read the case study →
Brivity | 2019
Real Estate Agent Commission Calculator
Defined requirements for a commission tool flexible enough to support any payment structure. That’s any real estate brokerage, team, or individual. Worked on business requirements, feasibility, design, and dev stories.
Read the case study →
Work together
grace.anderson@ganderful.com